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OC Register Spotlights Fullerton College’s use of QLess, Inc.
As the school year is starting to ramp up, Fullerton College has begun to use QLess, the world’s first mobile queuing services, again to help students stand not in physical line, but virtual and mobile...
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QLess and The Next Generation
Generation Y is changing everything. Born roughly between 1978 and 1994, my generation grew up online. Those of us born after the 80’s can’t remember a world without the Internet or cell phones. Not...
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QLess and The Next Generation (Part II)
Generation Y has a different mindset than previous consumers. Compared to the blind consumerism of the 80’s, young people today are product savvy. Combining our social awareness and responsibility with...
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QLess Wins Six Stevie Awards for a Combined Ten Stevies Over Four Years
QLess, Inc., the world’s first mobile queuing solution, has now been honored with 10 Stevie Awards, including seven International Business Awards and three American Business Awards, over the past four...
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Improve Customer Retention and Revenue Growth with Mobile Queuing
Time is money. It’s an old reliable adage. If you could return wasted time back to your customers, you could improve the overall customer experience and increase customer retention. The QLess time...
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Alcatel Lucent at Educause
Great meeting with Alcatel-Lucent CTO, Jean Pierre Albinet, and Nicolas Duez, Sr. Director for Professional Services Worldwide, and John Smyrnos last week at Educause. Great people. They’ve done a...
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Bestselling author Dave Logan at QLess Headquarters
We had a real treat at the headquarters of QLess a couple of weeks ago: Dave Logan, best-selling author of Tribal Leadership, and his partner Carrie Kish, a successful serial entrepreneur and...
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Mobile Queuing Solutions for Your Staff and Your Customer
Mobile queuing solutions allow customers to avoid physical lines and get on with their lives so they can take care of other errands while checking on their place in “line” via updates using their smart...
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An Inspiring Story Straight out of Prison
I recently visited West Los Angeles College (WLAC) during a visit by several of our overseas partners, who wanted to see a QLess queue management installation. John Brock, QLess Head of Customer...
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A Partnership in Learning: Blackboard Mobile App Redesign
We’re excited to be gearing up for Blackboard’s newly updated mobile app. Blackboard is a leading developer of software for K-12 and higher education institutions and students. Blackboard’s...
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QLess helps Impact Urgent Care increase customer satisfaction by 20%
Uncertain waits often aggravate illness by increasing anxiety simply by being in a hospital waiting room. The sounds, the smells, and the inability to leave, all add to patient discomfort. Wait...
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GirlTopia
Barbie mania, that’s the best way I can describe the Barbie Village at GirlTopia, the largest girls’ convention in the US. A Girl Scout sponsored event, the scouts and their den mothers came in droves...
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QLess Breastaurant partner Twin Peaks is growing! Here is one of their secrets
Here is a Fox News report on how Twin Peaks is growing fast in this economy. Want to know how? Here’s part of their secret: Twin Peaks Webster has only 60 tables, but they do about 5000 customers per...
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2012 London Olympics Upset: Online Means Long Lines for Ticket Holders
The beauty of living in the 21st Century is that for the thousands of people attending the 2012 London Olympics this year, tickets could easily be purchased online and from every corner of the world....
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Give your customers the gift of time. They will thank you with their wallet.
It has long been known that the average shopper in a retail environment like a shopping mall spends about USD$1.5 per minute (see also this whitepaper). Per trip, the average lifestyle center...
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DPS Mega Centers in Texas Go QLess: Mobile Queue Management Launched to...
Beginning with Pflugerville, Driver License Mega Centers serve citizens with the first and only cross-industry, integrated Mobile Queue Management platform. LOS ANGELES, CA – October 30, 2012 – QLess,...
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The End of Standing in Line at the Polls: Presidential Elections Go QLess
Beginning with Denver, polling stations will serve voters with the first and only integrated, Mobile Queue Management and Mobile CRM platform. This election day, you will notice fewer people lined up...
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Obama Calls for End to Standing in Line
Last week, as we inaugurated our first Black U.S. President for his second term, we also honored the late Dr. Martin Luther King, Jr.–a man who had a dream, and who against all odds succeeded in...
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QLess Load Balancing reduces peak wait times by equalizing wait times across...
If demand was evenly spaced across time and space, and assuming that every customer eventually gets served –not always true as our data shows that up to 50% of potential customers leave...
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Complaints from having people waiting at the DMV causes staff to be 31% to...
We just conducted a thorough data analysis to look into whether not having people waiting in a waiting room for service relaxes DMV staff and makes them less efficient, or more. It turns out that QLess...
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